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FAQ & Order Tracking
How long does delivery take?
Standard delivery arrives in 3–5 business days; express in 1–2. Every parcel is tracked from our door to yours.
How do I track my order?
Your confirmation email carries a tracking link that goes live the moment the courier scans your parcel. Lost it? Message us with your order number.
What is your return policy?
Unopened items return free within 30 days for a full refund. Faulty items are replaced or refunded under our 12-month warranty.
Do you offer a price guarantee?
Yes. Find the same product cheaper within 14 days of purchase and we refund double the difference.
Which payment methods do you accept?
Secure checkout supports major cards and wallets through our payment partners. The pay button activates once checkout opens — no money is taken before then.
Can I pick up my order in person?
Yes — choose pickup at checkout and your order is ready in about 15 minutes during support hours.